BACK: Plan a trial

3.3 What did you learn?

Write the key things you discovered from the trial. Consider these questions:

  • What were the test users’ general impressions?
  • Did they like using it?
  • Did they find it useful?
  • Was anything confusing?
  • Did users want features that were not there?
  • Did the tool fail at any point?
  • What would make the tool better?