In our research, the most common problem was that the tool was not used by the people it was aimed at. Getting a small group of real users to try the tool is the best way of testing if it is really what you need.

Even a short, simple trial is better than none at all.

This step will help you trial technology tools before you make a decision.

You will complete three activities:

1. Plan a trial.
2. Record what you find.
3. Decide what to change afterwards.